This Privacy Policy is our commitment to respect and protect any personal data or information of our service users, whether through websites, applications, or other operational systems that we provide.

This policy explains the basis for obtaining, collecting, processing, analyzing, storing, using, and deleting personal data that can identify users directly or indirectly. By using our services, the user declares that the information provided is true and gives consent to Endermo to manage such personal data in accordance with this Privacy Policy.

 1. Acquisition and Collection of Personal Data

Endermo collects personal data for the purposes of services, transactions, and service quality improvement. The data collected includes:

A. Data submitted directly by users, such as:
- Name, email, phone number, address
- Information when filling out consultation forms, making appointments, filling out surveys, or contacting customer service.
- Medical information relevant to our clinic services.

B. Automatically recorded data, including:
- Device information (type, operating system, IP address, etc.).
- User activity on sites or apps.
- Cookies, pixels, and other tracking technologies.

C. Data from third parties, such as:
- Payment or logistics partners.
- Health information system providers.
- Transaction history data from external service partners (with User consent).

 2. Disclosure of Personal Data

We keep Personal Data confidential and will only disclose it to third parties under the following conditions:
- To partners and service providers who assist in our operations.
- Where required by law, regulation or legal process.
- For investigations and legal action for suspected violations.
- In the course of business such as mergers, acquisitions or restructuring.
- To affiliates or entities legally associated with Endermo.

 3. Disclosure of Personal Data

We use cookies to store user preferences, analyze visitor behavior, and improve user experience. Users can change their browser settings to reject cookies, but this may affect access to certain services.